Why a facial recognition problem is a problem

At Readings for a book launch on Friday (the second that week) I was trying to get close to the action and found myself stuck in a long aisle with no chance of seeing anything. I passed a woman who smiled at me and looked familiar, and assuming she was a graduate student in my school (there are lots and lots) I made a cheery remark about what a terrible place it was for a booklaunch. (And it is, in its logistics, though I love that they are willing to have academic book launches there.) You can't see or hear the action very well, and if you are a customer wanting to browse those sections for an hour, it's impossible.  Anyway I explained all this to the poor girl, then went back around and up another aisle and found some people I knew. During the launch speech, I looked over to the cash register where the wine was being served, and sure enough, there she was, obviously an employee. Well, she may also be a graduate student. But I did feel foolish. But have learned that it only makes it worse to go and apologise for my rudeness: viz. "I'm sorry I was rude about your workplace: I thought you smiled at me and I wrongly assumed I should have known who you were — but didn't." And even worse to start explaining about the whole face-blindness syndrome.

Also, what I want to know is this: how many times is it acceptable to refer to your own work when launching a book by someone else? Not that many, I would have said. I have just been invited to do my first launch speech, in December, so my mind is much occupied by the genre.

How this face-blindness thing works

Ok, so this is what happens.

I'm in the changing room on campus, about to head out to my weekly tennis game with Alison, Denise and Clara. I hear two women come in, and identify them from their voices as Denise and Alison. Two women come around the corner and I greet Denise cheerily and smile politely at the unknown woman. 'Oh!' I think, 'Denise has brought someone new to play with'. And then of course I realise it is Alison.

There are some reasons for this misrecognition, however. Before her chemotherapy, Alison used to have gorgeous long, shiny, straight dark red hair. After her hair fell out, she wore a wig that looked exactly like her hair, but for tennis she wore a little cap over her slowly re-growing hair. So I knew it had grown out curly, though no longer shiny dark red in colour. But she had, as she explained, 'come out' as a cancer patient, and was now wearing her curls clipped and coloured a beautiful pearly blonde, and so I did not recognise her, even though (a) I was expecting to see her; (b) I had heard her voice; and (c) I knew she had short curly hair. To cover my embarassment, I found myself explaining the concept of face-blindness. It was only a second or two of misrecognition, but it was obvious that I was greeting one woman as a friend and the other as a stranger. Awkward, especially as the attention should have been on Alison's new look, not my mild cognitive impairment.

Alison also told me one of her students complimented her on her hair, and said, 'Did you have that done for cancer?' Alison hadn't been particularly public about her illness, but thinking she was going to have to face lots of these queries, said, 'yes'. But then it became clear that the student thought Alison had cut or coloured her hair in support of cancer research.

And so we all go on, half-understanding each other, half-recognising each other, and only half thinking about other people.

Other avatars

Ok, so here's the avatar Joel made for himself. Very serious. But he has got the hair and the eyebrows exactly right. He hasn't done the face recognition test yet, but was looking over my shoulder at a distance the other night and saying things like "I know who that one is", with great confidence, and he is always recognising actors in the movies, etc. Lucky I didn't pass this problem on to him.

And really, it's hardly debilitating. Though I am a bit shocked to see how well other people have done on the test!

Update:
And here is Pavlov's Cat's glammo avatar of me, done from memory, no less, based on the photo on my home page. Charitably, she has portrayed an avatar of me of at least two decades ago, but she matched my favourite black top pretty well. Though I must say, I am often pretty good with remembering and recognising textiles myself: no clothes-blindness for me! For the record, I am also very good at remembering menus. In the old dinner-party days in the 80s, I could always remember what I had served, and what I had been served, for years afterwards. It's not really a memory problem, this prosopagnosia thing.

Face-blindness

Pavlov's Cat directs us to a great page where you can make your own manga. This is mine.

I cheated, though, since I got Joel to make it for me. As PC remarks, it has options for making you look "too young", as Joel said, or completely shrivelled. He found by putting my reading glasses on he could get a better image, but he was disadvantaged as it allowed you to put only one spot on.... (He used to practise counting, when a small child, by counting the moles on my face.) I did try having a go at doing my own, but couldn't work out how to translate the image in my mirror into the graphic possibilities listed. As a Wii player, though, who at one point made Wii avatars of most of the cast of the West Wing, he was my resident expert.

I find the question of facial recognition very interesting. I am not very good at it at all, and am one of those people who can't always follow the plots of TV or films because I can't always tell the actors apart. There is a lovely name for the serious end of this spectrum: prosopagnosia, or face-blindness. It can be acquired (after trauma or degenerative illness), or developmental (it can take hold before your growing brain learns how to distinguish faces).

There is a terrific website about this condition, from the Prosopagnosia research centres at Harvard and University College, London, where you can take a couple of online tests. On the first one, where you are asked to memorise then recognise faces, I scored 49/72, which translates to 68%, where if you score less than 65% you probably have face-blindness. On the second test, where you are asked to recognise famous faces without their hair, etc. I scored 18/30, which was 60%, where an average score is 85%.

This is not a particularly big problem for me, though I do tend to use things like hair and voice and clothes and emotional affect to help me in the movies. On the other hand, I have had a couple of truly awful moments in my life when I have not recognised someone I really should have, or where I have confused a perfect stranger with someone I know. I have told these stories to a select few, and they are kind of funny; but it can be a little tricky — and in the extreme cases, where people can't recognise their nearest and dearest, it must be quite debilitating. For me, it's mostly just a case of being amazed when people I'm watching TV with can recognise actors from other shows. I've never had any trouble remembering my students' faces, for example, though I'd be absolutely hopeless if I ever had to sit down with the police and the Identikit.

Dame Eleanor has recently blogged about the fatigue of being at a conference and feeling a bit shy and catching herself looking past the person you're with for another familiar face. And I'm sure we've all been there. At the same conference, I found myself often over-compensating for my fear of not being able to recognise people I had already met (I hate the embarrassment when someone I think I've just met for the first time tells me when we last met), by greeting a number of folk rather more effusively than they had reason to expect. So if that was you, this was why. In addition to my being overcome by enthusiasm for your writerly and scholarly brilliance, of course.

Later.... Wanna take the test and post your results as a comment? Or send me your avatar in an email? We could put up a gallery. This seems to be the meme of the moment, judging from the (Australian) (women's) blogs I've dropped in on tonight...